In-store pickup & shopping support

Shopping online with local pickup in Bessemer, Alabama has never been simpler. Find everything you need to know about picking up your chic boutique pieces, trying on your orders in person, and managing returns or exchanges seamlessly.

Frequently asked questions

We want every visit to feel like a runway moment. Here are clear answers regarding our local pickup process, boutique policies, and return guidelines to help you shop with total confidence.

How quickly can I pick up my online order?

Online orders selected for local pickup are prepared immediately. You can stop by our Bessemer boutique right away during store hours to collect your purchase.

Can I try on my pickup order in the boutique?

Yes! Customers are welcome to try on their pickup orders right inside our boutique. If an item doesn't fit, you are free to choose another item of equal or lesser value on the spot.

What should I bring when picking up my order?

Please bring your digital order confirmation email or order number along with a valid photo ID so our team can hand over your package without delay.

What is your return and exchange policy?

Returns must be brought into the store or postmarked within 7 days of pickup or delivery. Items must be unworn, unwashed, free of makeup or perfume stains, and retain all original tags (subject to owner discretion). Returns are eligible for store credit or an exchange of equal value.

Which items are considered final sale?

All clearance pieces, markdown sales, bodysuits, and undergarments are final sale and cannot be returned or exchanged.

How do I request a return or manage return shipping?

Customers are responsible for all return shipping costs, and original shipping fees are non-refundable. We recommend using a trackable shipping method. To initiate a return, email us or visit our website with your order number for authorization.

Ready to elevate your everyday style?

Explore our newest arrivals, statement accessories, and one-of-a-kind resell treasures today. Shop online and choose fast in-store pickup in Bessemer.